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• Saint Lyon ships worldwide
• All shipments are tracked and sent via safe delivery methods
• Shipping times and costs will vary depending on your delivery location and shipping method
• Free shipping is available to Canada and USA. It could take between 1 to 7 business days. Faster delivery options are available
• The shipping time starts from when the package is dispatched and not when the order is placed
• For international orders, shipments could incur import duties and taxes. The customer is responsible for these charges. Please check with your customs office for more information

RETURNS

• Items returned within 30 days of delivery are eligible for a full refund. For Holiday shopping, orders placed from November 1st, 2021 may be returned until January 10th, 2021.
• For the item to be eligible for a return, it needs to be unwashed, unused and in the same condition received
• The item needs to be returned in the original packaging as well as the receipt. Not having the receipt will delay the the return process
• Saint Lyon has the right to refuse returned item that do not meet the standards

REFUNDS

• Once the product is received by us, we will start the refund process 
• We will notify you about the status of the return through the process
• Once the returned is approved, a refund to the payment method used will be placed